Complaints procedure

We do hope that all our customers are always 100% satisfied. If nevertheless you would have complaints concerning our services, please do not hesitate to contact us at,or by post at our address. We will do the utmost to deal with your complaint within 7 days.

If we can't work it out together through our personal complaint service at, then you as a consumer can contact will mediate between you as a consumer and us, if your complaint is accepted by them. Only complaints submitted through the complaint form on will be handled. Thus, this label organization immediately has all the correct data to further process your complaint.

Additional info can also be found at: and